Introduction

This Privacy and Cookie Policy explains how MashUp s.p. ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website excellence-consulting.services (the "Website"), and details our use of cookies.

We are committed to protecting your privacy and processing your personal data transparently and securely in accordance with the General Data Protection Regulation (GDPR) and applicable Slovenian law.

Data Controller

The data controller for the personal data collected via this Website is:

MashUp s.p.
Ozeljan 12a, 5261 Sempas, Slovenia
Email: info@excellence-consulting.services

Privacy Policy

Personal Data We Collect

We may collect the following types of personal data:

  • Contact Information: If you contact us via our contact form, we collect your name, email address, optionally your phone number, and the content of your message.
  • Website Usage Data (Analytics): Through analytical cookies (if you consent), we collect information about your interaction with our Website, such as pages visited, time spent on pages, general geographic location (e.g., country/city), browser type, device type, and referral source. This data is typically processed in a way that does not directly identify you (e.g., using pseudonymized IP addresses).
  • Cookie Preferences: We store your choices regarding cookie consent.

How We Use Your Personal Data

We use your personal data for the following purposes:

  • To Respond to Inquiries: To reply to messages submitted through our contact form.
  • To Operate the Website: To ensure the basic functionality and security of our Website.
  • To Improve Our Website: To analyze website traffic and usage patterns (using aggregated or pseudonymized data) to understand how visitors use our site and optimize its performance and user experience.
  • To Manage Consent: To store and respect your cookie preferences.

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

  • Consent (Article 6(1)(a) GDPR): For placing analytical cookies and collecting associated usage data, and potentially for processing your contact form submission if specific consent is requested. You can withdraw your consent at any time.
  • Legitimate Interests (Article 6(1)(f) GDPR): For responding to your inquiries when you contact us, ensuring the security and basic functionality of our website using strictly necessary cookies, and analysing aggregated website usage data for improvement purposes (where this does not override your fundamental rights and freedoms).
  • Legal Obligation (Article 6(1)(c) GDPR): If necessary to comply with applicable laws or regulations.

Data Sharing and Third Parties

We value your privacy and limit data sharing:

  • Google Analytics: If you consent to analytical cookies, website usage data is shared with Google LLC (acting as a data processor) to provide analytics services. Google may process this data in accordance with its own privacy policies. We have configured Google Analytics to use IP anonymization where possible.
  • No Other Third-Party Sharing: We do not sell, rent, or share your personal data collected through this website with other third parties for their marketing purposes.
  • Service Providers: We may use technical service providers (e.g., hosting) who might have incidental access to data but are bound by confidentiality and data processing agreements where applicable.
  • Legal Requirements: We may disclose data if required by law or legal process.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact Form Data: Retained as long as needed to address your inquiry and for potential follow-up, or as required by law.
  • Analytics Data: Retained within Google Analytics according to their standard retention periods or our configured settings (typically 14-26 months), generally in an aggregated or pseudonymized form.
  • Cookie Consent Data: Retained for the duration necessary to respect your choices (e.g., 1 year).

Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request information about the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate personal data.
  • Right to Erasure ('Right to be Forgotten'): Request deletion of your personal data under certain conditions.
  • Right to Restriction of Processing: Request limitation of how we process your data under certain conditions.
  • Right to Data Portability: Request your data in a machine-readable format under certain conditions.
  • Right to Object: Object to processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw your consent at any time for processing based on consent (like analytics cookies), without affecting the lawfulness of processing before withdrawal.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with the Slovenian Information Commissioner (Informacijski pooblaščenec) if you believe our processing infringes GDPR.

To exercise these rights, please contact us at info@excellence-consulting.services.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no internet transmission is completely secure.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, mobile phone) by your browser when you visit a website. They allow the website to remember information about your visit, such as your preferences (like language), login status, or interaction with the site, ensuring continuity between page loads or visits.

Why Do We Use Cookies?

Cookies are fundamental for providing user-friendly online services. They help:

  • Ensure the basic functionality and security of the Website.
  • Remember your settings and preferences (like cookie consent choices).
  • Analyze website traffic to understand usage patterns and improve the site (only with your consent).

Types of Cookies We Use

This Website uses the following types of cookies:

1. Strictly Necessary / Functional Cookies

These cookies are essential for the website to function correctly. They enable basic features like page navigation, remembering your cookie consent choices, and ensuring security. The website cannot function properly without these cookies, and therefore, they do not require your prior consent under applicable law, but we inform you about their use.

2. Analytical Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously (or pseudonymously). We use Google Analytics for this purpose. This data allows us to monitor visits and traffic sources to measure and improve the performance of our site. Disabling these cookies will not affect site functionality, but we won't receive valuable insights for optimization.

These cookies are only placed if you provide your explicit consent via our cookie consent tool.

For more information on how Google Analytics uses cookies and processes data, please refer to Google's Cookie Policy and Google's Privacy Policy.

Managing Your Cookie Preferences

You provided your cookie preferences when you first visited our website via our consent management tool. You can change your preferences for non-essential cookies at any time.

[Optional: Insert mechanism to reopen cookie settings here - e.g., a button linked to JavaScript function. Example:]

Additionally, most web browsers allow you to control cookies through their settings. You can usually find these settings in the 'Options' or 'Preferences' menu of your browser. To understand these settings, the following links may be helpful, or you can use the 'Help' option in your browser for more details:

Please note that blocking all cookies (including essential ones) may affect the functionality of this website.

Changes to This Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for the latest information.

Effective Date: April 2, 2025